Strong Industry Recognition Akixi has received prestigious awards such as the 2025 Best of British Business and the Rising Star at UC Awards 2024, highlighting its reputation for innovation and leadership in customer experience analytics, making it a trusted partner for service providers looking to differentiate themselves.

Expanding Product Portfolio The recent launch of CX Analytics for Microsoft Teams and strategic integrations with platforms like SIPPIO demonstrate Akixi’s commitment to providing advanced, cloud-based CX solutions, presenting opportunities to upsell to service providers aiming to enhance their value-added services.

Strategic Partnerships Akixi’s collaborations with industry players such as Cisco, SIPPIO, and tekVizion PVS expand its technological capabilities and market reach, offering prospects for joint offerings and integrated solutions in the cloud communications space.

Market Penetration and Growth With over 10,000 deployments across more than 600 telecom and IT providers worldwide, Akixi demonstrates significant market traction, indicating strong potential for acquiring new customers within existing sector segments or expanding into new industries.

Targeted Customer Segments Serving service providers focused on enhancing customer experience through real-time insights, Akixi’s solutions are highly relevant for telecommunications, cloud communication, and enterprise IT companies seeking to differentiate through analytics-driven service improvements.