Advanced Analytics Launch Broadvoice recently launched Advanced Analytics, which can be positioned as a cutting-edge solution for businesses looking to enhance their communication strategies with data-driven insights. This offering presents an opportunity to engage with companies seeking innovative telecommunications solutions.

AI-Infused Workforce Management Solution The introduction of Broadvoice's ai-infused workforce management solution opens up avenues to target organizations aiming to streamline and optimize their operations using artificial intelligence. Sales teams can leverage this solution to engage with businesses interested in elevating their contact center capabilities.

Awards Recognition Broadvoice has received prestigious awards like the 2024 Future of Work Product of the Year Award and the Bronze Stevie Award for Best Customer Satisfaction Strategy. These accolades can serve as strong selling points to showcase the company's excellence and reliability in the telecommunications industry, attracting clients valuing recognized expertise.

Global Excellence Award With the receipt of the 2023 Global Excellence Award for Best SME Cloud Communications Company, Broadvoice solidified its position as a leader in providing cloud communications solutions. This recognition can be highlighted to engage with small and mid-market businesses seeking trusted and award-winning communication services.

Expansion and New Hires Broadvoice's expansion efforts, marked by hiring Jessica Cervera as National CX Specialist and appointing new Channel Managers, indicate a growing focus on customer experience. Sales professionals can leverage these developments to target organizations prioritizing exceptional customer support when selecting telecommunications partners.