Insights

Strategic Industry Position IST Networks is a leading CX technology systems integrator with a strong presence across the EMEA region, offering a comprehensive portfolio of advanced contact center and AI-powered solutions. Their extensive expertise presents opportunities to expand into new industries seeking innovative customer experience enhancements.

Recent High-Profile Partnerships The company's recent collaboration with Virgin Mobile KSA and partnerships with major technology providers like Genesys, Automation Anywhere, and UiPath highlight their focus on cutting-edge CX solutions. These partnerships indicate potential for joint ventures or technology integrations to attract larger enterprise clients.

Acquisition and Growth Following their acquisition by Majorel Group in late 2022, IST Networks is positioned for accelerated growth and increased market reach. Leveraging this backing, there are opportunities to target multinational brands looking for end-to-end CX technology deployment.

Financial and Market Potential With a revenue range of up to $100 million and a dedicated team of over 500 employees, IST Networks demonstrates strong financial stability and operational capacity. This positions them well for upselling integrated CX solutions to mid-size and large corporations seeking digital transformation.

Innovative Technology Stack Their use of advanced tools like cloud optimization, conversational AI, and chatbot platforms signals a commitment to innovation. Businesses investing in digital customer engagement and automation represent a strategic sales opportunity for expanding their technological offerings.

IST Networks Tech Stack

IST Networks uses 8 technology products and services including Avaya, Zoho, Google Fonts API, and more. Explore IST Networks's tech stack below.

  • Avaya
    Communications Technology
  • Zoho
    Customer Relationship Management
  • Google Fonts API
    Font Scripts
  • Google Cloud
    Infrastructure As A Service
  • JSON-LD
    Javascript Frameworks
  • Genesys Cloud
    Marketing Automation
  • JavaScript
    Programming Languages
  • Cloudflare Bot Management
    Security

Media & News

IST Networks's Email Address Formats

IST Networks uses at least 1 format(s):
IST Networks Email FormatsExamplePercentage
FLast@istnetworks.comJDoe@istnetworks.com
55%
First.Last@istnetworks.comJohn.Doe@istnetworks.com
35%
Last@istnetworks.comDoe@istnetworks.com
6%
First@istnetworks.comJohn@istnetworks.com
4%

Frequently Asked Questions

Where is IST Networks's headquarters located?

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IST Networks's main headquarters is located at Smart village, Cairo, Cairo, EG. The company has employees across 5 continents, including AfricaAsiaEurope.

What is IST Networks's official website and social media links?

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IST Networks's official website is istnetworks.com and has social profiles on LinkedIn.

What is IST Networks's SIC code NAICS code?

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IST Networks's SIC code is 3578 - Calculating and Accounting Machines, Except Electronic Computers NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does IST Networks have currently?

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As of October 2025, IST Networks has approximately 509 employees across 5 continents, including AfricaAsiaEurope. Key team members include Chief Executive Officer: M. F.Chief Financial Officer: W. S.Chief Accountant: S. R.. Explore IST Networks's employee directory with LeadIQ.

What industry does IST Networks belong to?

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IST Networks operates in the IT Services and IT Consulting industry.

What technology does IST Networks use?

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IST Networks's tech stack includes AvayaZohoGoogle Fonts APIGoogle CloudJSON-LDGenesys CloudJavaScriptCloudflare Bot Management.

What is IST Networks's email format?

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IST Networks's email format typically follows the pattern of FLast@istnetworks.com. Find more IST Networks email formats with LeadIQ.

When was IST Networks founded?

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IST Networks was founded in 2002.
IST Networks

IST Networks

IT Services and IT ConsultingEgypt501-1000 Employees

IST Networks is a Teleperformance brand, and part of the TP Infinity family, a new global force in CX Transformation Services. 

IST Networks established in 2002, is the leading Customer Experience (CX) Technology Systems Integrator in the EMEA, renowned for its array of advanced CX solutions. Our comprehensive portfolio includes Contact Center solutions, Conversational AI, Unified CXM platforms, AI-powered social media management, alongside in-depth analytics and feedback mechanisms. In addition, our integrated CX consultancy services cover CX Maturity Assessment, operating model redesign, platform assessment and design, workforce optimization, business process engineering, and analytics & insights, all aimed at bolstering customer experience strategies.

Acknowledged for our innovation and exemplary service, IST Networks has garnered numerous industry awards. Our dedication to leading the CX technology domain is evident in our continuous efforts to offer cutting-edge solutions and consultancy, enhancing customer experiences across the board.

Section iconCompany Overview

Headquarters
Smart village, Cairo, Cairo, EG
SIC Code
3578 - Calculating and Accounting Machines, Except Electronic Computers
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2002
Employees
501-1000

Section iconFunding & Financials

  • $100M$250M

    IST Networks's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    IST Networks's revenue is estimated to be in the range of $100M$250M

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