Ortoo

Software DevelopmentEngland, United Kingdom11-50 Employees

Ortoo, based in London, England, is a software development company focused on Salesforce automation. It offers Agent Synthesis, an AI-native platform designed to run entirely within Salesforce and compatible with multiple large language model providers without vendor lock-in. The system blends AI-powered and deterministic automations, enabling business managers to configure workflows while IT retains governance and control, drawing on the firm's 15 years of specialist experience in omnichannel routing and email automation.

Its offerings include ready-to-use workflows for lead and sales management, case and service management, insurance claims processing, and real estate workflows, along with advanced omnichannel routing. Customers, system integrators, and independent software vendors can also build their own solutions on the platform, with pricing structured per work item to be predictable and flexible across providers. In August 2024, Ortoo announced the launch of Smart Actions, a Salesforce-native app now available on the Salesforce AppExchange.

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