RingCentral Engage Digital

Information ServicesÎle-de-france, France51-200 Employees

RingCentral Engage Digital is a provider of a cloud-based platform designed to accompany companies through digital transformation by unifying customer interactions across multiple channels, including messaging, social media, live chat, mobile, and email. The system automatically redistributes incoming inquiries based on factors such as availability, customer profile, or request type, enabling organizations to manage conversations more efficiently and maintain a complete history for analysis. This aims to improve customer satisfaction by offering a consolidated view of each interaction and enabling better service management.
Based in Paris, France, the company operates within the information services sector and serves a global client base across industries such as telecom, banking, insurance, utilities, and entertainment. Its platform is built on a software-as-a-service model and has been deployed by numerous large players in over 65 countries, reflecting a focus on enterprises seeking scalable, multichannel customer engagement solutions.

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