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Insights

Expanding Customer Base TotalCX serves over 4,000 businesses ranging from startups to Fortune 500 companies, indicating strong interest across diverse industry sizes and a broad target market for potential upselling and tailored solutions.

Recent Acquisition The recent acquisition by CallRevu LLC suggests increased investment and strategic growth, providing opportunities to position additional solutions that complement integrated customer experience and communication technologies.

Technological Innovation TotalCX’s advanced AI-powered voice and text analytics, coupled with real-time alerts and integration capabilities like Elead CRM, presents opportunities to target organizations seeking innovative, data-driven customer engagement tools.

Industry Focus With a strong presence in automotives and firms like EleadCRM, TotalCX’s offerings are highly relevant for industries prioritizing customer experience enhancements through automation and omnichannel communication solutions.

Growth Potential Revenue estimates between 10 million to 50 million and ongoing product integrations highlight a scalable platform with potential for expanding sales into larger enterprise accounts or by cross-selling additional automation services.

TotalCX (formerly InteractiveTel) Tech Stack

TotalCX (formerly InteractiveTel) uses 8 technology products and services including WordPress, HubSpot Content Hub, MySQL, and more. Explore TotalCX (formerly InteractiveTel)'s tech stack below.

  • WordPress
    Content Management System
  • HubSpot Content Hub
    Content Management System
  • MySQL
    Database
  • jQuery
    Javascript Libraries
  • Kinsta
    Platform As A Service
  • Cloudflare Bot Management
    Security
  • Google Tag Manager
    Tag Management
  • Google Analytics
    Web Analytics

TotalCX (formerly InteractiveTel)'s Email Address Formats

TotalCX (formerly InteractiveTel) uses at least 2 format(s):
TotalCX (formerly InteractiveTel) Email FormatsExamplePercentage
FLast@interactivetel.comJDoe@interactivetel.com
83%
First.Last@interactivetel.comJohn.Doe@interactivetel.com
12%
Last@interactivetel.comDoe@interactivetel.com
3%
First@interactivetel.comJohn@interactivetel.com
2%
LastF@totalcx.comDoeJ@totalcx.com
93%
First@totalcx.comJohn@totalcx.com
7%

Frequently Asked Questions

Where is TotalCX (formerly InteractiveTel)'s headquarters located?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel)'s main headquarters is located at 19500 SH 249 Suite 550 Houston, Texas 77070 US. The company has employees across 2 continents, including North AmericaEurope.

What is TotalCX (formerly InteractiveTel)'s phone number?

Minus sign iconPlus sign icon You can contact TotalCX (formerly InteractiveTel)'s main corporate office by phone at
+1-888-290-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is TotalCX (formerly InteractiveTel)'s official website and social media links?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel)'s official website is totalcx.com and has social profiles on LinkedIn.

What is TotalCX (formerly InteractiveTel)'s NAICS code?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel)'s NAICS code is 517 - Telecommunications.

How many employees does TotalCX (formerly InteractiveTel) have currently?

Minus sign iconPlus sign iconAs of September 2025, TotalCX (formerly InteractiveTel) has approximately 64 employees across 2 continents, including North AmericaEurope. Key team members include Chief Marketing Officer: J. B.Vice President Of Sales: R. F.Vice President Of Communications And Infrastructure: J. F.. Explore TotalCX (formerly InteractiveTel)'s employee directory with LeadIQ.

What industry does TotalCX (formerly InteractiveTel) belong to?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel) operates in the Telecommunications industry.

What technology does TotalCX (formerly InteractiveTel) use?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel)'s tech stack includes WordPressHubSpot Content HubMySQLjQueryKinstaCloudflare Bot ManagementGoogle Tag ManagerGoogle Analytics.

What is TotalCX (formerly InteractiveTel)'s email format?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel)'s email format typically follows the pattern of FLast@interactivetel.com. Find more TotalCX (formerly InteractiveTel) email formats with LeadIQ.

When was TotalCX (formerly InteractiveTel) founded?

Minus sign iconPlus sign iconTotalCX (formerly InteractiveTel) was founded in 2008.

TotalCX (formerly InteractiveTel)

TelecommunicationsTexas, United States51-200 Employees

TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.

Section iconCompany Overview

Headquarters
19500 SH 249 Suite 550 Houston, Texas 77070 US
Phone number
+1-888-290-****
Website
totalcx.com
NAICS Code
517 - Telecommunications
Founded
2008
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $10M$25M

    TotalCX (formerly InteractiveTel)'s revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    TotalCX (formerly InteractiveTel)'s revenue is estimated to be in the range of $10M$25M

Company Leadership

  • Stylized image of a person
    J. B.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. F.
    Vice President Of Sales
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. F.
    Vice President Of Communications And Infrastructure
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. R. B.
    Vice President Of Research & Development
    Phone icon
    Mobile Phone
  • Stylized image of a person
    L. A. G.
    Financial Controller
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    W. L.
    Controller
    Phone icon
    Mobile Phone
  • Stylized image of a person
    T. L.
    Customer Success Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. L.
    Quality Assurance Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. S.
    Marketing Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. M.
    Regional Account Manager
    Phone icon
    Mobile Phone

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