Privacy Notice - California & Virginia
Last updated: February 14th 2023
This Privacy Notice supplements the information contained in the Privacy Policy of LeadIQ, Inc (“LeadIQ”, “we”, “us”, “our”). LeadIQ has adopted this statement to comply with the California Privacy Rights Act of 2020 (the “CPRA”) and other California privacy laws, and Virginia’s Consumer Data Protection Act of 2021 (“VCDPA”). This statement applies solely to California and Virginia residents (“consumers”, “you”). Any capitalized terms in the CPRA and VCDPA have the same meaning when used in this notice.
CATEGORIES OF PERSONAL INFORMATION AND DATA SOURCES
In the preceding twelve (12) months, we have collected the following categories of Personal Information:
Identifiers
- Full name
- Email address
- Phone numbers
- Bank account number or credit card number (only for customer payments)
Sources of information:
- Directly from consumer
- Publicly available information
- From third parties / our partners
Internet or other electronic network activity information
- Internet Protocol address
- Interactions with our Site and Platform
Sources of information:
- Directly from consumer’s activity on our Site by cookies or other tracking technologies.
Professional or employment-related information
- Job title
- Company postal address
- Email address
- Phone numbers
Sources of information:
- Directly from consumer
- Publicly available information
- From third parties / our partners
Please review Section 3. of our Privacy Policy for more information on the business purpose for collecting this information.
DISCLOSURE OR SALE OF PERSONAL INFORMATION
In the preceding twelve (12) months, LeadIQ has disclosed all the above-mentioned categories of Personal Information with our service providers for a business purpose. The service providers include those that provide us with information technology, marketing, accounting and legal services.
LeadIQ shares Personal Information collected on its website and platform with third parties for advertising purposes. For further information, see our Cookies Policy.
LeadIQ sells information from our Professional Profiles Database to our customers for the purpose of business to business sales or recruitment. The personal information we store in this database are: full name, job title, contact email and phone number, city, company name and profile.. To opt out of the sale of your personal information, please refer to the Exercising Your Request section below.
In the preceding twelve (12) months, we have sold the following categories of personal information for a business purpose:
- Identifiers
- Professional or employment-related information
We do not sell the personal information of our customers or of any minors.
YOUR RIGHTS UNDER CCPA and VCDPA
Residents of California and Virginia are granted the following rights.
Right to Access
You have the right to access and request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we have received and verified your request, we will disclose and provide you with access to the following:
- The categories or specific pieces of information we collected about you.
- The categories of sources from which your information was collected.
- The categories of third parties to whom we disclosed or sold your information.
- The categories of information that we disclosed or sold about you.
- Our business or commercial purpose for collecting or for selling your information.
Right to Deletion
You have the right to request that we delete your Personal Information that we have collected and retained. Once we receive and verify such a request, we will delete your information from our records, except as provided for in the CPRA (1798.105 (d)) and VCDPA (59.1-578).
Right to Correct Inaccuracies
You have the right to request that we correct inaccurate personal information about you.
Right to Opt Out of Sale and Sharing
You have the right to opt out of the processing, sale or sharing of your personal information to third parties, including the sharing of your personal information for targeted advertising or profiling.
Individuals who have subscribed to LeadIQ Community Program, and downloaded the Extension or otherwise provided LeadIQ with access to their email account to share Business Information, can terminate this service by uninstalling the Extension and/or disabling LeadIQ’s access to their email account; their Community subscription will immediately terminate and LeadIQ will cease to collect Business Information from those individuals through this method.. For more information about LeadIQ Community Program, please visit our Terms and Privacy Policy.
While LeadIQ makes a good faith effort to accommodate opt-out requests, please note that when you exercise your right to opt-out, your request covers removing personal information that is on our systems at the time of the request. At present, we do not have an effective way to guarantee that information about you will not be rediscovered in another form or from a different source. If you find that your Personal Information has been rediscovered, please submit a new opt-out request.
NON-DISCRIMINATION
We will not discriminate against a consumer for exercising any rights.
EXERCISING YOUR RIGHTS
How to make a request
To exercise any of your rights stated above, you may submit a request to us via the following methods:
- To request an opt-out of sale or deletion of your personal information, please fill out this online form: https://privacy.leadiq.com/request-removal.html
- For access requests, please fill out this online form: https://privacy.leadiq.com/request-access.html
- Call us on 1-888-6532347
- Email us at privacy@leadiq.com
Only you or a person authorized to act on your behalf may make a request related to your Personal Information. The request must:
- Provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
We will not respond to your request or provide you with information if we are unable to verify your identity or authority to make the request. We will only use personal information provided in your request and any information provided to verify your identity in connection with the request, solely to process the request, keeping audit records, verify the requestor’s identity and/or authority to make the request and for no other purpose.
You may only request a copy of your data from LeadIQ twice within a 12-month period.
Authorized Agents
If you would like to use an authorized agent to submit a request on your behalf under the CCPA, the following are required:
- You must provide the authorized agent signed permission to make this request.
- You verify your identity directly with us.
- You provide confirmation that you have provided the authorized agent permission to submit the request.
The above does not apply when you have provided the authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465.
Our Response
We shall confirm the receipt of any request for deletion or disclosure within 10 days.
We will respond to a verifiable consumer request within 45 days of its receipt. Should we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
We will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. If we cannot comply with the request, the response we provide will also explain the reasons for our inability to do so.
We will not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will provide you with the reasons for our determination and provide you with a cost estimate before completing your request.
Submit a Complaint
Virginia residents who are not satisfied with the resolution of their request can submit a complaint before the Virginia Attorney General following the instructions on their website. For further assistance there is a Consumer Protection Hotline available at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from outside Virginia.
METRICS
During 2022, LeadIQ received the following privacy requests:
Total requests from residents of the EU & California in 2020
or in part
days to respond
Total requests from residents of the EU & California in 2020
PRIVACY POLICY UPDATES
We reserve the right to amend this Privacy Notice and our Privacy Policy at our discretion and at any time without notice. Please check back from time-to-time.
CONTACT US
If you have any further questions about this Policy, the personal information that we collect about you and how we use it, please contact us at privacy@leadiq.com.
